Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information on the AISFM platform.
Quick Navigation
Introduction
African Independent Short Film Marketplace ("AISFM," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, create an account, or use our services.
By using AISFM, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Profile information (bio, company, website, location)
- Payment information (bank account details, billing address)
- Professional information (experience level, equipment, genres of interest)
- Communication preferences and notification settings
Content and Usage Data
- Films, videos, images, and other content you upload
- Messages and communications on our platform
- Search queries and browsing behavior
- Transaction history and payment information
- Analytics data (views, engagement, performance metrics)
Technical Information
- IP address, browser type, and device information
- Operating system and browser settings
- Cookies and similar tracking technologies
- Log files and usage patterns
- Geolocation data (with your consent)
2. How We Use Your Information
Service Provision
- Create and manage your account
- Process transactions and payments
- Facilitate communication between users
- Provide customer support and respond to inquiries
- Deliver content and personalized recommendations
Platform Improvement
- Analyze platform usage and performance
- Develop new features and services
- Conduct research and analytics
- Improve security and prevent fraud
- Optimize user experience and interface
Communication and Marketing
- Send transactional emails and notifications
- Provide platform updates and announcements
- Send marketing communications (with consent)
- Promote relevant opportunities and events
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
With Other Users
Profile information, film details, and public communications are visible to other platform users as part of the marketplace functionality.
Service Providers
We work with trusted third parties who assist us in operating our platform, processing payments, and providing services. These providers are bound by confidentiality agreements.
Legal Requirements
We may disclose information if required by law, court order, or to protect our rights, property, or the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
4. Data Security
We implement robust security measures to protect your personal information:
- SSL encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication systems
- Regular security audits and monitoring
- Employee training on data protection practices
- Incident response procedures
While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and keep your account information confidential.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing under certain circumstances
- Withdraw Consent: Withdraw consent for data processing (where applicable)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services and support your account
- Comply with legal obligations and resolve disputes
- Prevent fraud and abuse
- Improve our services and analytics
When you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
8. International Data Transfers
AISFM operates globally, and your information may be transferred to and processed in countries outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
These safeguards include contractual protections, adequacy decisions, and certification schemes that ensure your data receives an adequate level of protection.
9. Children's Privacy
AISFM is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our platform
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of AISFM after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days of receiving your request.
Questions About Our Privacy Policy?
We're here to help. Contact our support team for any privacy-related questions or concerns.
Contact Support